Privacy Policy

Introduction: This Privacy Policy outlines how Loveable Pets collects, utilizes, and shares your personal information when you visit our website or make a purchase.

Personal Information We Collect: When you browse our site, we automatically gather specific device information, including details about your web browser, IP address, time zone, and certain cookies installed on your device. This automatically-collected information is referred to as "Device Information." We employ technologies such as cookies, log files, web beacons, tags, and pixels to collect this data.

In addition, when you make a purchase on our site, we collect certain information, termed as "Order Information," which includes your name, billing address, shipping address, payment details (such as credit card numbers for Mastercard, Visa, and American Express), email address, and phone number.

In this Privacy Policy, "Personal Information" encompasses both Device Information and Order Information.

How We Use Your Personal Information: We use the Order Information primarily to fulfill orders placed on our site, including processing payment information, arranging shipping, and providing order confirmations. Additionally, we may use this information to:

  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide information or advertising related to our products or services based on your preferences

Device Information is utilized to screen for potential risk and fraud, especially your IP address, and to enhance and optimize our site's performance.

Sharing Your Personal Information: To facilitate the uses mentioned above, we may share your Personal Information with third parties. For example, we utilize Shopify to power our online store, and you can learn more about their privacy practices. We also use Google Analytics to understand how customers use our site, and details on how Google handles your Personal Information can be found. Your Personal Information may also be disclosed to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioral Advertising: We may use your Personal Information for targeted advertisements or marketing communications. To learn more about how targeted advertising works and to opt out, you can visit the Network Advertising Initiative’s educational page.

Opt-out links for specific services include:

  • Facebook
  • Google 
  • Instagram
  • Pinterest
  • Twitter
  • Digital Advertising Alliance’s opt-out portal

Do Not Track: It's important to note that we do not alter our site's data collection and use practices in response to Do Not Track signals from your browser.

Your Rights: For European residents, you have the right to access, correct, update, or delete your personal information. To exercise this right, please contact us through the information provided below.

Data Retention: We will retain your Order Information for our records after you place an order unless you request deletion of this information.

Changes: We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Please review this policy accordingly.